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    Support Home Compatibility

    Compatibility

    Crisalix apps work on multiple devices. 
    Open each tab to find out more about compatible devices and versions, as well as the devices recommended for the best performance.

     

    Crisalix app

    iPad

    *Important! Remember always to have your iOS version updated to the last one released, as well as the latest version available of each app. 
     

    • iPad Mini (4th Gen)
    • iPad Air 2
    • iPad Pro 9.7 inch
    • iPad Pro 12.9 inch
    • iPad (5th Gen)
    • iPad Pro 12.9 inch (2nd Gen)
    • iPad Pro 10.5 inch
    • iPad (6th Gen)
    • iPad Pro 11 inch
    • iPad Pro 12.9 inch (3d gen) 
    • iPad (7th Gen)
    • iPad mini (5th Gen)
    • iPad Air (3rd Gen)
    • iPad Pro 11 inch (2nd gen)  BEST PERFORMANCE
    • iPad Pro 12.9 inch (4th gen)  BEST PERFORMANCE
    • iPad (8th Gen)
    • iPad Air (4th Gen)  BEST PERFORMANCE
    • iPad Pro 11 inch (3rd gen) BEST PERFORMANCE
    • iPad mini (6th Gen)
    • iPad (9th Gen)
    • iPad Pro 12.9 inch (5th Gen) BEST PERFORMANCE
    • iPad Air (5th Gen) 2022 BEST PERFORMANCE
     
     

    iPhone

    • NO iPhone model is compatible
     
     

    Android

    • NO Android smartphone or tablet model is compatible
     
     

    Computer browser

    • For better performance, use Chrome.
     
     

     

     
     

    Crisalix VR app

    iPad

    *Important! Remember always to have your iOS version updated to the last one released, as well as the latest version available of each app.

    • iPad Mini (4th Gen)
    • iPad Air 2 
    • iPad Pro 9.7 inch
    • iPad Pro 12.9 inch
    • iPad (5th Gen)
    • iPad Pro 12.9 inch (2nd Gen)
    • iPad Pro 10.5 inch
    • iPad (6th Gen)
    • iPad Pro 11 inch
    • iPad Pro 12.9 inch (3d Gen)
    • iPad (7th Gen)
    • iPad mini (5th Gen)
    • iPad Air (3rd Gen)
    • iPad Pro 11 inch (2nd Gen) BEST PERFORMANCE
    • iPad Pro 12.9 inch (4th Gen) BEST PERFORMANCE
    • iPad (8th Gen)
    • iPad Air (4th Gen) BEST PERFORMANCE
    • iPad Pro 11 inch (3rd Gen) BEST PERFORMANCE
    • iPad mini (6th Gen)
    • iPad (9th Gen) 
    • iPad Pro 12.9 inch (5th Gen) BEST PERFORMANCE
    • iPad Air (5th Gen) 2022 BEST PERFORMANCE
     
     

    iPhone

    *Important! Remember always to have your iOS version updated to the last one released, as well as the latest version available of each app.

    • iPhone 6S
    • iPhone 6S Plus
    • iPhone SE (1st Gen)
    • iPhone 7
    • iPhone 7 Plus
    • iPhone 8
    • iPhone 8 Plus
    • iPhone X
    • iPhone XS
    • iPhone XS Max
    • iPhone XR
    • iPhone 11
    • iPhone 11 Pro
    • iPhone 11 Pro Max
    • iPhone SE (2nd Gen)
    • iPhone 12
    • iPhone 12 Pro
    • iPhone 12 Mini
    • iPhone 12 Pro Max
     
     

    Android

    • Devices from version 4.4 or higher
     
     

     

     
     

    Crisalix AR/3D app

    iPad

    Face

    *Important! Remember always to have your iOS version updated to the last one released, as well as the latest version available of each app.

    • iPad Pro 11 inch
    • iPad Pro 12.9 inch (3d Gen)
    • iPad Air (3rd Gen)
    • iPad Pro 11 inch (2nd Gen)  BEST PERFORMANCE
    • iPad Pro 12.9 inch (4th Gen)  BEST PERFORMANCE
    • iPad (8th Gen)
    • iPad Air (4th Gen)
    • iPad Pro 11 inch (3rd Gen) BEST PERFORMANCE
    • iPad mini (6th Gen)
    • iPad (9th Gen)
    • iPad Pro 12.9 inch (5th gen) BEST PERFORMANCE
    • iPad Air (5th Gen) 2022 BEST PERFORMANCE
     
     

    Breast (mammo)

    *Important! Remember always to have your iOS version updated to the last one released, as well as the latest version available of each app.

    • iPad Pro 11 inch
    • iPad Pro 12.9 inch (3d Gen)
    • iPad (7th Gen)
    • iPad mini (5th Gen)
    • iPad Air (3rd Gen)
    • iPad Pro 11 inch (2nd gen)  BEST PERFORMANCE
    • iPad Pro 12.9 inch (4th gen)  BEST PERFORMANCE
    • iPad (8th Gen)
    • iPad Air (4th Gen)  BEST PERFORMANCE
    • iPad Pro 11 inch (3rd Gen) BEST PERFORMANCE
    • iPad mini (6th Gen)
    • iPad (9th Gen)
    • iPad Pro 12.9 inch (5th gen) BEST PERFORMANCE
    • iPad Air (5th Gen) 2022 BEST PERFORMANCE
     
     

     

     
     

    iPhone

    • NO iPhone model is compatible
     
     

    Android

    • NO Android smartphone or tablet model is compatible
     
     

     

     
     

     

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