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    Support Home How to check Internet connection to Crisalix Servers

    How to check Internet connection to Crisalix Servers

    Sometimes, depending on where you are based, you may be having a low internet connection to reach our servers. Follow the steps described below to check your current speed.

    The minimum speed required for optimal results is greater or equal to 10 Mbps.

     
    1. Open your browser.
      You can run this test in the following browsers: Chrome, Safari, Microsoft Edge, Internet Explorer.
    2. Enter www.speedtest.net in the address bar.
    3. Select Change Server.


       
    4. In the search box, type in Frankfurt and select any of the options from the list.


       
    5. Click GO.
      Wait for the test to take place.
    6. Observe the results and pay special attention to the values under Download and Upload.










       

     

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