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    Support Home Crisalix Ratings and Reviews Share patient reviews on social media

    Share patient reviews on social media

    Turn your patients' positive experiences and feedback into engaging social media content with Crisalix.

    The Social Media Sharing feature allows you to transform patient reviews collected through Crisalix Ratings & Reviews into professionally designed posts and stories for Instagram and Facebook, helping you showcase patient satisfaction, build trust, and strengthen your online presence.

    With Crisalix, you can:

    • Share patient reviews: Select reviews collected through Crisalix Ratings & Reviews and turn them into social media content.
    • Choose from ready-made templates: Present patient feedback using professionally designed layouts.
    • Customize your content: Personalize your publications to match your practice's identity.
    • Create posts and stories: Choose the format that best suits your social media strategy.
    • Manage your publications: Prepare content for your connected social media accounts.

    To use Social Media Sharing, make sure that:

    • Crisalix Ratings & Reviews is enabled for your account.
    • You have patient reviews available to share.
    • Your Facebook or Instagram account is connected to Crisalix to publish directly.

    With Crisalix Social Media sharing feature, you can share your patient's reviews in two ways:

    • Manual Publishing
      Choose exactly which review you want to share and prepare your publication for a specific occasion. Read How to manually share patient reviews on social media 
       
    • Automatic Publishing
      Keep your social media channels active without preparing every publication individually.

      Automatic Publishing uses AI to review patient feedback before sharing eligible positive reviews according to your preferred publishing schedule. You can configure publications to follow a minimum interval or take place on specific days and times. Only reviews received after Automatic Publishing is activated are considered for automatic publication. Read How to set up and share patient reviews automatically . 

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