Online ratings and reviews are vital for strengthening your online presence, building trust and credibility, and maximizing positive word-of-mouth and brand advocacy among your patients.
With the Crisalix Ratings & Reviews functionality, you can embed the scores (ratings) and comments (reviews) given by your patients in the post-consultation and post-procedure surveys directly into your website and email. The ratings and reviews are automatically synced so that whenever a patient leaves a rating or writes a review -and allows to publicly display it-, they will immediately appear in all the places you have enabled it, via widgets, except the email widget, which is updated once a week.
There are different designs available for the Crisalix Ratings & Reviews widgets, and they are optimized for every device. Depending on where you want to show them or your personal preferences, you can select to add the following:
- Micro Review Count: a compact and concise design that shows, horizontally, the count of the number of reviews received and the star rating. Provides a quick and visually appealing summary of your reviews without displaying the full text. It is updated in real time.
- Review Carousel: a horizontal strip that allows visitors to scroll, one by one, through your reviews and the full text. It is updated in real time.
- Review Grid: a collection of patient reviews displayed in a grid-like arrangement, where they are displayed side by side in rows and columns. Visitors can scroll, grid by grid, through your reviews and the full text. It is updated in real time.
- Email signature: a compact and concise design that shows, vertically, the count of the number of reviews received and the star rating, following the standard pattern of email signatures. It updates once a week, every Sunday.
You can add more than one widget to your webpage to combine different designs and create an attractive result. Simply repeat the process described with every widget you want to insert.
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