Turn your patients' positive experiences and feedback into engaging social media content with Crisalix.
The Social Media Sharing feature allows you to transform patient reviews collected through Crisalix Ratings & Reviews into professionally designed posts and stories for Instagram and Facebook, helping you showcase patient satisfaction, build trust, and strengthen your online presence.
With Manual Publishing you can choose a specific patient review, customize its appearance, and share it directly on your social media accounts.
Before getting started, make sure that Crisalix Ratings & Reviews is enabled and that your Facebook or Instagram account is connected to Crisalix.
Create a review post:
- Open the Social Media Sharing page in your Crisalix account.
- Under Post on, select Instagram, Facebook, or Both, depending on where you want to share the review.
- Check your connected account in Social media accounts. If necessary, select Connect to more accounts.
- Select Manual as the Posting method.
- Select Choose review and choose the patient review you want to share.
Customize your publication:
- On the left, under Templates, select the template you want to use. Check the Post preview to see how the selected review will appear.
- Choose whether to show the patient's public name using Display patient's public name.
- Edit the Post caption that will accompany your publication to fully match your tone and style.
- Customize your post by selecting your preferred Color scheme. If no color is selected, the Crisalix color will be applied by default.
- Optionally, personalize your post by adding your practice's logo in Logo.
Publish your review:
Once you are satisfied with the preview and customization, select the publishing button to share your review on the selected social media account.
Alternatively, select Download to save the publication and share it manually through your preferred channel.
If you prefer, you can set up to automatically share eligible patient reviews according to your preferred schedule. This helps you maintain an active social media presence without having to select and publish each review individually. See How to set up and share patient reviews automatically.